Job Title: Vehicle Integration System Technical Support Engineer Location: Dunton Essex / Hybrid (2 days onsite per week) Rate: £26.75ph Umbrella increasing to £32.32ph after 13 Weeks Umbrella Co basis - Inside IR35 Employment Type: Contract (Initially to 31/12/2024 - Possibly Extendable/Rolling) Hours: Standard 37.5 Hours Per Week Overview: Candidate will be responsible for the special Vehicles which operates within our client to deliver bespoke upfit solutions to our customers to drive their business productivity. We are looking for a Technical Support Engineer for the Vehicle Integration System product. Support the Special Vehicles Teams as well as convertors by developing our support documentation and support processes for Vehicle Integration System. This would also involve working with our Engineering Team and Vehicle Conversion Advisory Service to directly support convertors with technical questions. Tasks: * Investigate and confirm how the Vehicle Integration System Logic Tool currently works with respect to Logic Blocks and Vehicle features. This will involve a combination of researching existing documentation and validating on vehicles/simulators. * Produce customer facing help documentation detailing how the logic tool works at a fundamental level, including technical documents and videos (not expected to be on camera or record vocals). * Develop customer application examples that build on the fundamentals to demonstrate to convertors how they can use the tool to meet their application needs, with support from the Engineering Team. * Work with our client's Intelligence Software Team and Tech Team to integrate help information into the Logic Tool and web resources. * Work with Vehicle Conversion Advisory Service (VCAS) Team and our client's Tech Team to make the examples available to convertors and educate VCAS Team on what resources are available. * There may be the opportunity to deliver training on the Vehicle Integration System product across Europe, depending on the candidate. Skills Required: * Technical writing. * Understanding of basic principles of programming Skills. Preferred: * Video screen capture and editing. * Knowledge of electrical integration of vehicle conversions. Experience Required: * Strong experience in the Automotive Industry. Experience Preferred: * Experience working within the converted vehicle industry. * Experience of producing technical support documentation. * Experience using programming support resources such as stackoverflow. Education Required: * Degree Qualified Engineer. Additional Information: No Travel Required. 2 Days a week in the office. Contract to end of year and then in year-end renewals. This role is INSIDE IR35