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Posted: 76 days ago   Expired

Technical Fleet Services Manager

Salary: £45,000

Location: Solihull

Job type: Permanent

Category: Fleet hire, leasing and daily rental Management

Technical Fleet Services Manager About the role In this exciting role you will motivate and lead several teams who manage our Technical Fleet Services side of the business and are principally responsible for authorising the repair work to our vehicles and for looking after our customers whilst this work is being carried out. This is a management role where you will lead from the front, providing direction, leadership, training, development and motivation to your teams, setting and tracking both individual as well as team objectives. This will guarantee are not just delivering to the agreed service levels and KPI’s but are also maximising potential team effectiveness. You will be expected to strive for continuous improvement through improved system efficiency and team performance by identifying and then implementing service improvements, whilst driving a customer centric culture that looks to ever develop the customer journey. Pay zone level – B2 Who are we looking for? We are looking for an energetic and confident individual who has proven experience in managing and leading a team and can evidence this success through target achievement, customer satisfaction and team development. You will be an excellent communicator who is competent and credible whether in discussion with Senior Managers internally or externally. You will be able to effortlessly negotiate your way around a range of stakeholders, all the while inspiring others to shine and go all out to exceed customer expectations. Experience in Resource planning and an understanding of cost and benefit analysis would be useful and previous experience in Vehicle operations or sales will give you an advantage. Clearly, Vehicle Technical knowledge and/or experience would be extremely beneficial. We operate in a fast paced environment and you will need to be able to have an eye for detail and the ability to delegate to succeed, whilst being comfortable working to tight deadlines. Key skills required: * Team Leadership & Development * Customer & Commercial focus * Impressive Communication (verbal & written) * Continuous Improvement mind-set * Relationship Building * Resource Planning & Organisational ability * Vehicle Technical knowledge Application process Successful applicants will be invited via email to complete an automated online video interview so you can tell us all about yourself before we decide who to select for interview. This can be done on your mobile phone, tablet or laptop 24/7 so gives you complete flexibility. Full instructions and a Hints & Tips video will follow. What's in it for you? Our employees are really important to us and being owned by a bank we all benefit from some excellent perks. Take a look at these: * Private Healthcare * Life Assurance * Company Pension (the company will add in up to 10% into your pension pot every month if you put in 5%) * Company car or car allowance (£417pcm) * Annual bonus (up to £4,200) * 25 days holiday (plus bank holidays) * Competitive (£38-45,000) basic salary * Volunteering Days If this opportunity sounds like the challenge you are looking for then we would love to hear from you. Apply today to take the next step in your career. About us Arval is a UK, European and Global leader in Sustainable Mobility. Mobility is as simple as someone moving from point A to point B however and whenever they chose. Research pre and post COVID shows us that for 2020 and beyond developing existing products and introducing new ones into the mix will give our customers what they want. Luckily at Arval, changing, growing and evolving are our strengths so we are ideally positioned to provide our broad customer base with a comprehensive range of safe, sustainable and cost effective solutions and so ensure every Journey they have is a good one. The future of Sustainable Mobility is Green, with Arval. Arval: For the many journeys in life

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