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Posted: 84 days ago   Expired

Service Support Manager / Project Support Manager Apmp / Defence

Salary: £0

Location: Rugeley

Job type: Permanent

Category: Management

We are a specialist electronics company who specialise in providing Control Systems to the biggest and best contractors in Defence industry worldwide. We pride ourselves in being at the forefront of innovation, design and application engineering and we are the trusted name when it comes to critical solutions. We are looking to hire an experienced Service Support Manager / Project Support Manager with prior experience of managing spares, repairs and planning the best use of the Field Service Engineers. You will be responsible for managing multiple assigned projects, to cost and on time as well as providing support to our biggest defence customers so it is essential that you have prior experience of working within a similar role in a manufacturing or systems environment. Key responsibilities * Support the OS&C Manager in managing multiple assigned projects for in service systems as required. * The preparation of quotations for spare parts, electrical/electronic repairs and general support services activities * Undertake risk assessment per project as required. * Monitor project performance against plan and identify appropriate corrective actions to ensure that cost, schedule, performance and any identified risks are managed to ensure that customer satisfaction is met. * Processing of customer orders and their progression through the Company to achieve delivery to the customer on time and to cost. * Achieving customer requirements along with meeting the business goals of schedule, quality & cost. * The coordination of internal repair activity and delivery to customers. * Liaison with customers regarding spares and repairs orders. * The preparation and coordination of simple project plans to assist with delivery of In-Service Support outputs * Other general project support tasks as required to aid the achievement of the In-Service Support Department’s output. * Identify and secure the required resources to successfully execute projects. * Prepare and present project status reports to key customers on a regular basis. * Personal attributes * Proactive, able to work autonomously within tight timescales managing multi-disciplined projects/tasks. Qualifications * * Educated to a minimum of HND standard or equivalent or with a proven track record of relevant experience in a similar design for manufacture or systems environment. * APMP Project Manager held. * Eligible to obtain UK security clearance to SC level. * Full driving license required. Package: * 40 hour week * Life assurance * Pension * Private Medical / Dental Insurance * Health screening * Share scheme * Critical illness cover * Option to buy and sell holiday * Retail & Childcare vouchers * Company car scheme We are an equal opportunities Business. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age. Each company within the Planet Equity Group is a “data controller”. This means that we are responsible for deciding how we hold and use personal information about you in line with GDPR guidelines. Full details regarding how we hold your data is available within our Privacy Notice accessible at our website


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