Job Title: Service Parts Advisor Location:Bristol Salary:Competitive and Negotiable (Based on Experience) Vibe Recruitment is hiring on behalf of our client, a well-established dealership, who are seeking a Service Parts Advisor to join their team. About the Client: Our client is a renowned dealership, offering top-tier vehicle services and parts to their loyal customer base. They are now looking to recruit an experienced Service Parts Advisor with a strong background in main dealership environments. This is a fantastic opportunity to join a dynamic team within a forward-thinking dealership, where you will play a crucial role in ensuring smooth operations and excellent customer service. Job Overview: As a Service Parts Advisor, you will be responsible for sourcing, identifying, and providing accurate parts for vehicle repairs, while working closely with customers and technicians. Your in-depth knowledge of automotive parts and main dealership processes will help deliver high-quality service in a fast-paced environment. Key Responsibilities: - Identify and source parts for vehicle repairs and services based on manufacturer specifications. - Advise customers and technicians on parts availability, pricing, and specifications. - Manage and maintain accurate stock levels, handling inventory and ensuring timely ordering of parts. - Process parts orders, returns, and warranty claims efficiently. - Provide excellent customer service both in person and via phone or email. - Collaborate closely with the service department to ensure smooth workflow and timely repairs. - Keep up-to-date with the latest parts knowledge, systems, and industry standards. Key Requirements: - Level 4 English proficiency or equivalent. - Proven experience as a Parts Advisor in a main dealership environment. - Strong knowledge of vehicle parts, including aftermarket accessories. - Excellent customer service and communication skills. - Ability to thrive under pressure and work to tight deadlines. - High attention to detail and excellent organizational skills. - Experience with dealership management software (e.g., Pinnacle, Kerridge, etc.) is desirable. Why Join the Team? - Competitive salary (negotiable depending on experience). - Opportunity for career progression within a well-established dealership. - Supportive work environment with a focus on employee development. - Generous benefits package and performance-related incentives. If you are a proactive and customer-focused individual with experience in a dealership setting, we want to hear from you. Apply today to take the next step in your career! How to Apply: Please send your CV and cover letter to Vibe Recruitment is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. Vibe Recruit is acting as an Employment Agency in relation to this vacancy
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