We are currently looking for a hands-on, top-class Service Manager to join a multi franchise dealership in Wiltshire. You will set the tone for the aftersales team and will support them in delivering an excellent service with a right first time attitude. This role is crucial in supporting the General Manager to drive forward the aftersales performance of the Dealership. Your responsibilities will involve: Provide positive customer experiences in all instances, leading by example to promote a customer focused team performance. Managing customer retention and workshop efficiencies. Ensuring the Service department achieves budget objectives by continually examining accounts, operating controls & composite figures. Who Are We Looking for? We are looking for a talented individual who is able to demonstrate a successful track record in a similar Automotive Service Manager role. Along with: excellent knowledge of Kerridge system strong leadership skills an ability to generate impressive results by increasing performance experience of using MI to identify & execute business improvements. Benefits Competitive salary - negotiable for the best candidate Company car Pension