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Posted: 108 days ago   Expired

Service Controller (HGV)

Salary: £0

Location: Skelmersdale

Job type: Permanent

Category: Heavy Vehicle

Service Controller (HGV) Due to continued expansion we are looking to recruit an additional Service Controller within Riverside Truck Rental to join an experienced team based at our Head Office in Skelmersdale. This is a varied but demanding role to provide the highest standard of service support for our customers. The ideal candidate will be from a fleet or retail workshop environment This is an excellent opportunity for the right individual to transfer their workshop skills and experiences to an office environment and develop their career. A full training and support package is available to help the right individual to settle into this demanding position and develop their skills. Service Controller Responsibilities: - Ensure that SLA’s are achieved with minimum downtime for the customer. - Be empowered to fleet manage key accounts and develop working relationships with customers and manufactures alike and will be actively involved with monthly reviews. - Liaise with maintenance providers to ensure quality of service and agreed response times. - Authorise repairs utilising the Company’s in - house system. - Negotiate warranty repairs and maintenance costs, therefore knowledge of the HGV transport industry is essential. Service Controller Requirements: - Mechanical industry knowledge. - Experience of working in the motor trade/automotive industry. - Problem solving. - Multi tasker and organised. - Strong people skills. - Excellent customer service skills. - Good team player. - Experience of Microsoft Office packages. About The NRG Group: The NRG group is the holding company for Riverside Truck Rental and Direct Tyre Management which are both market leaders within their respective markets. We operate over 2000 of our own vehicles, fleet manage in excess of 5,000 vehicles and manage more than 2 million wheels within the respective businesses. We are committed to exceeding the expectations of our existing and prospective customers. We employ 275 people with a turnover in excess of £(phone number removed) and have built an unrivalled reputation for providing quality fleet services solutions since our formation in 1996. To support the business, we operate 12 dedicated in house workshop facilities and a team of mobile technicians. Location: Skelmersdale, Lancashire Type: Full Time, Permanent Hours: 40 hours per week - This position is offered based on 4 days on - 4 days off however consideration will be given to a Monday to Friday working pattern. Salary: £Competitive Benefits: Career progression for the right candidate within our successful organisation as well as Workplace pension and Life assurance, 25 days holiday per annum based on Monday to Friday and pro rata for 4 on, 4 off working pattern. Modern office working environment & Free parking. If this role appeals to you and you are interested in working for a forward thinking organisation with likeminded people we would like to hear from you. You may have experience of the following: Workshop Service Controller, Automotive Service Controller, Fleet Controller, Transport Controller, Workshop Controller, HGV, etc. Ref: 96145

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