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Posted: 105 days ago   Expired

Service Advisor Stevenage

Salary: £26,000

Location: Stevenage

Job type: Permanent

Category: Advisor

Service advisor Stevenage £27,000-£33,000 OTE Alecto recruitment is currently recruiting for a service Advisor on behalf of our client who are a market leader across the globe in the Automotive industry. Due to their continued grown they are looking for an service advisor to join their team in Stevenage. Salery: £25,000-£26,000 OTE £27,000 - £33,000 25 days holiday per annum Full pension Responsibilities: As a Service Advisor, your Main responsibility will be to provide exceptional customer service while coordinating service and repair appointments for our valued clients. Your duties will include: Greeting and assisting customers in a friendly and professional manner. Listening to customer concerns and accurately documenting their vehicle issues. Advising customers on service and maintenance options, including estimates and timelines. Scheduling service appointments and ensuring a smooth workflow in the service department. Liaising between customers and service technicians, providing updates on vehicle status. Handling customer inquiries, complaints, and resolving issues to their satisfaction. Promoting additional services, parts, and accessories as appropriate. Meeting and exceeding customer satisfaction and sales targets.Requirements: proven track record of success in a customer facing customer service position. the ability to work independently or apart of a team. experience using keyloop drive system would be an advantage. Excellent organization skills and attention to detail Outstanding customer handling skills. Self-motivated Full UK driving license. This is a great opportunity to join a company that offers career progression and development

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