Clearpath Recruitment are seeking a Service Advisor (VAG background preferred) to integrate into a busy service department within a main car dealership. Working as part of a team you will be responsible for booking in cars for scheduled maintenance and services as well as repair and warranty work, as well as a confident approach to significant up-selling opportunities. Duties will include: * Answering the telephone & dealing with customer enquiries. * Liaising with the team of technicians. * Preparing job cards on the in-house system * Managing the workload for customer expectations. * Managing service bookings on day to day basis * Document any warranty work in accordance with manufacturer policy * Keeping customers up to date with requests, costs and authorisations In return, my client offers a great financial package and an excellent working environment