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Posted: 113 days ago   Expired

Senior Receptionist

Salary: £23,000

Location: CM1

Job type: Permanent

Category: CM1 Reception

Senior Receptionist £23000 Monday - Friday 37.5 hours a week Chelmsford Our Client a main dealership in Chelmsford is currently looking to recruit a senior receptionist for their prestigious dealership, this is a full time position on a Shift working pattern - M-F 8am - 4.30pm, 9am - 5.30pm, Midday to 8.30pm, Saturday 9am - 6pm and Sunday 9am - 5pm, weekends are 1x3. A typical day * Manage the day to day running of the reception area * Ensure all telephone calls are answered promptly and directed to the appropriate department * Greet visitors on arrival * Assess when to engage with customers * Communicating clearly and effectively with all customers * Talk to customers to build rapport and find out what assistance or information is required * Guide visitors to the appropriate areas, offering refreshments and facilities * Ensure the refreshment area is kept fully stocked at all times * Contact relevant person and introduce them to the customer to help build rapport * Undertaking clerical and administrative duties as and when required * Manage and coordinate the physical showroom environment and ambience e.g Music, Video screen and general tidiness * Ensure all sales offices are kept tidy, stocked with the correct paperwork and fully functional at all times * Ensure the safety and security of people, vehicles and property at all times, reporting any known hazards to the appropriate person. Ideal Candidate * Experience in supervising a team * Previous administrative work desirable * Highly organised and able to work using own initiative * Able to work well in a fast paced, high pressured environment * Process excellent communication skills with the ability to demonstrate a successful blend of confidence and assertiveness * Be clearly spoken, warm, empathetic and friendly with an approachable and professional manner * Able to use Microsoft Office packages to an expert level (Outlook, Word, Excel)


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