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Posted: 96 days ago   Expired

Reception Host

Salary: £4,420

Location: DA14

Job type: Permanent

Category: Reception

Reception Host – Saturday Stephen James BMW is looking for a friendly & professional Reception Host, who will welcome and assist our customers with their visit. This is a great opportunity to develop your career with one of the world’s most admired brands in the automotive industry. Your role As the Host you will be the first point of contact responsible for meeting, greeting & assisting all customers who visit the Showroom. You will be attentive to each visitor, quickly understanding their needs and helping to deliver a bespoke customer experience. You will be a brand ambassador and share our excitement for everything MINI and BMW. The main duties of the role include: * Friendly, professional, always welcoming, and helpful * Provide a bespoke attentive customer experience by understanding the customer requirements and managing their visit by directing them to the right department/ person * Proactive and organised, taking responsibility for general administration. * To occasionally deal with the telephone overflow by answering calls professionally and taking accurate messages that are given out in a timely, manner * Manage the customer waiting area by keeping customers updated, offering refreshments, and ensuring they are comfortable and well looked after * Keep the Showroom and waiting areas tidy and presentable Your profile * Friendly, professional, and welcoming with a passion for customer service * Excellent communication, especially confident face to face and will enjoy customer interaction * Good organisation and administration skills, with a passion for detail * Experience in front of house position is desirable * Must be eligible to work in the UK Who are we? Stephen James Group is an established authorised BMW and MINI franchise with dealerships in North and Southeast London and Kent. As an employee-owned company, our staff hold to our 5 Core Values of providing Unrivalled Service to customers and colleagues, Unquestionable Honesty, People Obsession, Outrageous Creativity and Giving Back to the community. We’re passionate about making SJ a simple, easy, and enjoyable place to do business, through a team of people that want to create a great experience for the customer. Salary and Hours Basic salary, £4,420 per annum. Working hours: Saturday, 8am – 5pm. In addition, you will be required to provide cover on bank holidays and occasional cover in the week. Any additional hours worked will be paid as overtime. Benefits: Your hard work will be rewarded with 23 days’ annual holiday plus bank holidays (pro-rated for p/t) /discount schemes with popular high street retailers/pension scheme & life assurance/Employee car hire scheme for family/cycle to work scheme/discounted servicing and parts + more If, Reception Host is the role for you, click apply to start your new career

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