Responsibilities Management of Advanced Product Quality Planning from design concept through to introduction into production, covering the full supply chain, through to Vehicle Manufacturer level customers. Regular reporting of status to all levels of management within the company and to customers Global management of the customer across all levels and regions Monitor and verify production processes, developing opportunities to improve product quality and reduce scrap. Provide technical support to all areas of the production process, interfacing with other functional groups as required. Development of product control plans and manufacturing instructions Conduct internal audits in accordance with internal procedures and TS16949:2009 requirements. Ensure measurement and test activities are conducted in a timely manner including accurate reporting and storage of test results. Compile the testing, investigation, and feedback of all Product & Process related issues. Work with production and support departments to assist in meeting production targets in quality cost and delivery to satisfying customer demands quality, demands. Maintain quality system procedures, work instructions and documentation and ensure staff adhere to these. Support TS16949 and ISO(phone number removed) and customer accreditation and retention. Promote and work to continually improve by increasing efficiency and reducing the cost of quality, in areas such as scrap, downtime and PPM. Ensure highest standards of housekeeping using 5S principles. Ensure Plant MSA, Calibration, Stress Analysis ESD Audit Control & Plant Layout Inspection systems are maintained. Co-ordinate internal concerns - root cause analysis using 8D and 3x5Y Methods. Co-ordinate Process Safe Launch Activities - Monitor actions & improvements Monitor costs of customer claims and work with Finance and Design in reducing Ensure customer APQP / PPAP / PSW submissions within programme requirements. Ensure timely and effective QRCM activities are taking place when required. Involvement with the APQP programmes from design concept through to volume introduction into production, covering the full supply chain from sub suppliers through to VM level customers. Organise activities and collection of data to ensure the maximum opportunity is presented to Purchasing for cost of quality recovery. Monitor and verify production processes, developing opportunities to improve product quality, manufacturing efficiency and reduction in rejection / scrap levels. Provide technical support to all areas of the production process interfacing with other functional groups as required. Ensuring process alignment and internal improvement activities. Assisting with new product introductions including Run At Rate. Experience Required: 3 - 5 years in a senior role within automotive industry Experienced in leading a team of staff. Core Skills Required: Methodical approach to problem solving. Report writing and presentation skills for both internal and external customer reviews. An understanding of quality systems Good communication skills Analytical thinking Must be able to keep calm, constructive and disciplined when under pressure. Knowledge of ISO9001 / TS 16494 requirements Demonstrate innovative ideas / techniques in maintenance / problem solving. Self-motivated. Problem solving, technical and analytical capability eg 8D methodology, 5Y etc Priority and time management skills Strong interpersonal and management skills with the enthusiasm and tenacity to drive improvement. Good team working skills with the ability to make an impact at all levels. Good time management and organisational skills Proven decision-making abilities. Motivate and lead individuals and teams at all levels/functions