Parts Advisor Location: Salisbury, Wiltshire Salary: £20k - £28k (DOE) + Excellent Benefits The Client: Our client is a well-established agricultural machinery dealership, providing exceptional service and support to its clientele. The Role: As a Parts Advisor, you will provide advice and support while ensuring adherence to all stock maintenance processes. Responsibilities: Generate data and reports to ensure the parts inventory meets customer demand and aligns with manufacturer guidelines. Prepare orders for picking, collection, and delivery. Monitor and maintain stock levels in accordance with established processes. Address customer inquiries via telephone and email. Place orders using manufacturer systems. Help customers identify parts, provide pricing information, and check availability. Maintain close communication with service engineers, internal departments, suppliers, and customers regarding parts requests. Process parts invoicing and allocate parts to jobs for service counter and trade sales. Conduct stock checks and audits, resolving discrepancies with suppliers. Requirements: Previous experience working in a similar role. Ideally have background working with Agricultural machinery. Excellent communication and customer service abilities. Strong analytical and problem-solving skills. Technical knowledge of products and parts would be preferred. Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003. Keywords: Parts Advisor, Parts Adviser, tractor Parts, Automotive Parts, Motors, Automotive, Agriculture
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