Monday to Friday (plus Saturdays 1 in 3) We require a strong team player, with reasonable computer skills, good telephone manner and a focus on excellent customer service. Dealing with customers by phone, email & face to face. Previous motor trade parts experience required. 47-hour week (includes Saturdays on a rota… 1 in 3, once settled) 8.00 – 18.00 with a one-hour lunch break Monthly target related bonus scheme Manufacturer bonus scheme Salary negotiable – but approx. £31K basic + bonus + O/T OTE £32K - £32,500K Outstanding Employer Job Summary: Our outstanding Main Dealer HGV client is looking for an experienced Parts Advisor who will be responsible for providing exceptional customer service, maintaining inventory levels, and ensuring efficient parts ordering processes. The position is direct permanent form day one, paying £31,000 P.A with bonus and you will have access to their extremely attractive benefits scheme that includes perks such as private health care, a healthy contribution pension and 22 days holiday (with the opportunity to buy more) and an attractive employee car scheme, to name a few. Responsibilities: - Communicate with customers to determine their parts needs and provide accurate product information. - Maintain proper inventory levels by monitoring stock and placing orders as needed. - Utilize organizational skills to keep track of parts and ensure timely delivery. - Assist in identifying parts required for repairs and maintenance. - Handle phone inquiries with professionalism and excellent phone etiquette. - Collaborate with the service department to ensure seamless operations. - Utilize Excel for data entry and tracking purposes. Qualifications: - HGV Parts Experience - Strong organizational skills to manage inventory effectively. - Ability to use Excel for data management. - Experience in maintaining inventory levels - Excellent communication skills to interact with customers and colleagues. - Demonstrated phone etiquette skills. Join our team as a Parts Advisor and be part of a dynamic work environment where your skills are valued. Apply now to contribute to our success in providing top-notch customer service and efficient parts management. Job Types: Full-time, Permanent Benefits: * Additional leave * Company pension * Employee discount * Free parking * Health & wellbeing programme * On-site parking