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Posted: 98 days ago   Expired

Office & Yard Manager

Salary: £25,000

Location: Colchester

Job type: Permanent

Category: Management

Do you consider yourself to be management material? How would you like to progress your career within a global organisation? Copart UK Limited is a critical outsource partner to all of the UK motor insurance companies, providing essential services that relate to the UK transport infrastructure by collecting, transporting and storing accident damaged vehicles. Copart is also intrinsic to the waste management, recycling and disposal of end of life vehicles which has been deemed critical and therefore are able to remain fully operational whilst ensuring social distancing measures are met, during the current COVID-19 pandemic. We are recruiting an Office and Yard Manager to join our small close-knit team at our Colchester Operations Centre that support each other like a family. You will enjoy working closely alongside your colleagues to deliver and maintain the highest levels of customer satisfaction that the industry has to offer. The Office and Yard Manager is responsible for leading a combined team of 7, office and yard colleagues to provide excellent service to its customers and to ensure Copart processes are followed under the supervision of the General Manager. Main Duties & Responsibilities: Responsible for the supervision, hiring, training, development and motivating of all office and yard colleagues to meet company and customer expectations and to maximise productivity. Manage the day-to-day operations of the office and yard, including managing the customer service, dispatch, receiving, auction set-up, vehicle documentation, and protection and maintenance functions. Ensure excellent Customer Service is provided to all customers. Handle customer issues as required/directed. Provide direction to the Office and Yard team regarding duties, goals and responsibilities. Ensure a safe working environment is established and maintained. Ensure all who enter the Operations Centre comply with all Health & Safety and Company procedures including all employees, members, sub-haulers, third parties, general public and designated drivers. Assume overall responsibility for the operating centre in the General Managers absence. Carry out company audits as required and accurately.Yard Manager | Yard Supervisor | Office Manager | Management | Customer Service | Recruitment | Automotive | Car Auction | Health & Safety | Staff Development | Auditing | IOSH | Leadership Additional Information As part of the application process you will receive an automatic email response containing preliminary questions which you are required to complete to be considered for the position. Please look out for this email and check it has not gone into your junk/spam email. Essential Skills Positive, can-do attitude - must be able to multi-task within a fast-paced environment. Must be computer literate with excellent communication skills, both written and verbal. Customer service focused (both internal and external customers). Team supervisory experience in an office and/or production-oriented environment where strict Health & Safety processes must be enforced and adhered to (including hiring, training and man-management) Strong attention to detail and organisational skills. Proactive, can use initiative and work on own when required. Can develop a team and introduce new working practices. Flexible in working hours and be available as required to attend call outs.Desirable Skills IOSH qualification.Company Benefits 28 days holiday including Bank Holidays Employee benefits scheme providing discounts at many high street retailers Discounted Employee Share Purchase Plan Contributory Personal Pension Plan Childcare Vouchers Company Sick Pay (after qualifying period) Family Events….as well as a uniform and on-going support with personal development, apply today! About Company Copart was founded in the USA in 1982. Copart is a NASDAQ listed company and currently operates in more than 200 locations in 11 countries and has over 125,000 vehicles up for auction every day. With locations throughout Asia, North and South America, the Middle East and Europe, including 16 locations across the UK we are a fast paced, growing and exciting business auctioning in excess of 250,000 vehicles per year in the UK alone through our online auction technology. We work with many of the world's leading insurance, finance houses, banks, and automotive dealers, fleet and rental car companies who rely on our combination of our advanced technology, robust processes and our people to deliver industry leading performance. Our continued investment in innovation and our customer-centric approach means we deliver bespoke solutions tailored to the specific needs of all our clients, and Copart is looking for the right people to join our team. Copart is committed to promoting equal opportunities in employment and to avoiding unlawful discrimination in all aspects of employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We value the differences that a diverse workforce brings to our Organisation

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