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Posted: 41 days ago   Expired

Membership Manager

Salary: £Competitive

Location: Hertford

Job type: Permanent

Category: Management

The Institute of the Motor Industry (IMI) is the professional body for individuals working in automotive and the authoritative source of industry careers information, standards, qualifications and accreditations. The IMI’s Professional Register aims to drive up standards across the automotive industry, providing consumers and customers with added confidence in the industry and the professionals who drive it.

Role

As part of the Member Engagement Team, we are looking for a Membership Manager to work with our Head of Member Engagement; they will be responsible for develoing and implementing a membership engagement strategy which delivers on member retention, improved member-satisfaction and increased revenue strategies.  The successful candidate will oversee a team and ensure that consistent high levels of service are delivered and experienced against KPIs. They will oversee the management of the day-to-day operations of the membership services and engagement teams applying quality assurance to all interactions, processes and polices.

How to apply

To find out more about this opportunity or to apply, please send your CV along with a covering letter stating your salary expectations to Sue Armes, HR Advisor via email on suea@theimi.org.uk.

 

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