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Posted: 96 days ago   Expired

Mechanical Team Leader

Salary: £0

Location: Gloucester

Job type: Permanent

Category: Gloucester

Igloo are recruiting for an exceptional Mechanic Team Leader Leaders to join Cazoo’s fast-growing team in Gloucester, helping to transform the way people buy used cars and making buying a car no different to buying any other product online today. The job purpose of the Mechanic Team Leader is to manage the overall performance of the workshop. To manage all workshop staff and technicians, ensuring an effective and well-planned operation; including all relative processes and procedures are carried out accurately and service standards are maintained. Demonstrate Leadership, Organisational and Work Progress Control methods that fully support and maximise job efficiency. Be responsible for the effective and consistent output of all Mechanical Inspections, Warranty, Service & Mechanical Repairs and Quality Control. What you’ll be doing: * Organise and manage the daily workflow in line with targets, quality standards and Customer SLA’s / KPI’s * Utilise the SMH systems and procedures to a proficient standard to include: * E Workshop * T.I (Techinspect) * Telephone & Email communications * Promote and maintain effective communications with the Parts; Customer Care, Workshop Admin and Logistics teams to ensure that workflow is seamlessly maintained * Specifically liaise with the Parts Controller to ensure that all parts ordered are proactively allocated to the relevant job or promptly returned to the Parts Dept for credit * Resolve any delays, work process or staff issues * Resolve any sub-standard work identified * Ensure that manufacturer’s warranty procedures are adhered to and processed promptly * Support the training and development of Staff and Apprentice Technicians * Comply with Company and statutory safety rules whilst actively engaged in workshop activities * Support H&S activities to ensure statutory legal and Company compliance and participate in COSHH; Risk Assessments and Site Audits Required skills and experience: * Experience in a similar role, ideally within a high volume environment * An Intermediate Working knowledge of MS Excel * Great problem solving and solution focused approach with a “can do” attitude. * Familiar with working with technology, e.g. tablets, smart phones. * Positive and enthusiastic approach to leading others. * Ability to work fast and efficiently. * Excellent communication skills. * Exceptional attention to detail. * Full clean driving licence Benefits: Cazoo want to keep everyone happy and healthy, as such we offer a great benefit package which includes: * 5 days holidays and an extra day for your birthday. * Discretionary annual bonus * Up to 5% salary matched pension scheme * Wellbeing and healthcare benefits * Training and development opportunities * Plus, many, many more! Useful Information: Founded in 2018, Cazoo is backed by leading investors and has a highly experienced team, led by Founder & CEO, Alex Chesterman OBE. Cazoo are an equal opportunity employer, and they value diversity and inclusivity. Cazoo do not discriminate on the basis of gender, race, age, sexual orientation, colour, religion, national origin, disability status or marital status


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