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Posted: 35 days ago   Expired

Man Trucks Aftersales Parts Advisor Apprenticeship

Salary: £0

Location: Bristol

Job type: Apprenticeship

Category: Bristol Apprenticeship Apprenticeship Parts

MAN Truck & Bus are looking for a motivated and committed individual to join the Parts Team in Bristol, BS11 9YS
As MAN’s training provider, Remit are recruiting for a Parts Advisor apprentice for their Avonmouth, Bristol depot.

Do you love working with people?
Are you friendly and approachable?
Can you provide great customer service?
If so, this apprenticeship might be just for you!

Working within MAN’s Parts Department as an apprentice Parts Advisor you will be serving both internal and external customers in a professional and timely manner, giving them a fantastic customer experience.
The role will be both demanding and rewarding, building good relationships with MAN’s Technicians and dealers within the network ensuring they receive the best advice through the use of your every growing product knowledge and the use of parts catalogues and computer stock lists.

What does the role of Parts Advisor involve?
Being the first point of contact both face to face and over the telephone and delivering excellent customer service.
• Checking incoming stock against delivery notes and store stock in the correct locations.
• Handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts.
• Support customers and workshop staff with parts identification and process.
• Process cash and card payments for customer parts
• Ensure quality is maintained throughout all stages to exceed customers’ expectations
• Excellent customer service skills, including the ability to build positive relationships with the customer and to interpret customer needs

We want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working in the automotive industry and want to deliver great customer service.
If this is you, why not apply?
• A logical approach to problem-solving • An enthusiasm to learn new practical and theoretical skills • Professional telephone manner
• You must have GCSE 9-4 (A* - C) or Functional Skills Level 2 in English and Maths and we will support you to help develop your knowledge further. • Predicated grades are acceptable
This is a Supply Chain Practioner Apprenticeship programme, delivered by Remit Group. Awarding Body: Occupational Awards Limited (OAL). Supply Chain is at the heart of every business, especially a vehicle parts department. The Supply Chain Practitioner (including parts) Level 3 apprenticeship is delivered over 24 months and apprentices will be expected to complete self-study tasks during the programme. Development Coaches will deliver 1-2-1 and group sessions with ongoing guided support from the employer throughout the programme. Training is delivered in the workplace and on block release at Remit’s dedicated Academy in Derby. All associated costs for training are met by the employer and there will be no cost to you including accommodation and food while away on training. As a result of your training, you will achieve: • Supply Chain Practioner Level 3 • Functional Skills Level 2 in English & Maths (if required)
• Punctuality and good timekeeping • Workplace maturity and professionalism • Proactive attitude
As an apprentice, you will be a full time employee from the very beginning and while training you’ll be earning your place as an integral part of the MAN team. Once you have achieved your qualification, you will have further opportunities to progress to positions such as Supervisor or Manager

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