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Posted: 14 days ago   Expires in: 29 days

Lease Sales Support Advisor

Salary: £27,000

Location: Guildford

Job type: Permanent

Category: Fleet hire, leasing and daily rental

Lease Sales Support Advisor - Jaguar Land Rover Guildford As a Lease Company Sales Support Advisor your role is work closely with all our leasing partners to convert their enquiries to orders based on providing them with accurate and timely information. You will be dealing with the process from start to finish in a professional and efficient manner to ensure a smooth handover to the end user. You will need to be meticulous with detail, have a proven ability to operate to deadlines and deal with conflicting priorities efficiently. You will actively maximise every sales opportunity, overachieve on targets and exceed customer expectations by always acting with integrity, professionalism whilst representing Inchcape and the brand. Main Responsibilities * Manage all car enquiries coming into the team, by phone and email, ensuring replies are completed within agreed timescale * Building relationships with the purchasing teams of the leasing companies Management of process systems, ensuring all updates are current and all stages are managed efficiently and chased/progressed in a timely manner * Creating and processing orders and contracts for drivers ensuring highest confidentiality at all times * Ensuring all aspects of our schemes comply with internal and external Fleet regulations * Checking and approving invoices internally and externally * Data analysis and reporting on a daily, monthly and adhoc basis The Ideal Candidate * Requirements * Incredible customer service skills * Self motivation and highly organised * Excellent communication skills, verbal and written * Computer literacy * A fantastic coping strategy to work under pressure, being able to react quickly to any problems that arise * Excel experience is essential * Strong team player with ability to adapt and assist in all corporate functions through absence, illness or holiday. * Referenced experience of delivering incredible service in a customer facing role * Full EU Driving Licence Benefits Not only do you get to work alongside great people within Inchcape, we offer great benefits too. For your valued contribution we will provide a fantastic benefits package including; * Employee Advantage Scheme which has over 3000 retailers with 1000’s of discounted products and services. * Company pension scheme * Life assurance * Holiday allowance rising with length of service * Discount Gym membership * Vehicle purchase discount * Cycle to work scheme

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