Salary: £36,000
Location: Hillingdon
Job type: Permanent
Category: Fleet hire, leasing and daily rental
Plant Hire Controller Heathrow * salary £36,000pa Hire Controller required at Heathrow . Basic hours are 8:00am until 5:00pm Monday to Friday. Reporting to the Depot Manager the main purpose is to negotiate best hire terms for the Company and take off hire notifications Key Duties: * Deal with customer hire enquiries, negotiating best hire terms for CHP and taking off hire notifications. Correctly completing Hire Agreements, checking customer credit limit / “Accounts on Stop” and dealing effectively with all related paperwork. · Maintain the Rental Management (RM) and Customer Relationship Management (CRM) database and ensure relating exception reports are regularly reviewed and updated. * On receipt of damage/missing report from the workshop notify customers by telephone and e-mail confirmation damage notification. Agree damage charges with customers and process associated paperwork for invoicing. Essential Skills and Qualities: * Previous experience in a telephone-based customer service and/or sales role * Excellent telephone manner * Ability to work under pressure * Negotiation skills * Able to work as part of a team * Knowledge of the Plant Hire Industry
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