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Posted: 91 days ago   Expired

Hgv Recovery Manager

Salary: £45,000

Location: Dunstable

Job type: Permanent

Category: Heavy Vehicle

Do you want to drive "Stand out amazing trucks" you cant miss one of our clients lorries!! Our client is seeking a professional Heavy Recovery Manager who has experience in manging others to join their friendly team providing recovery assistance to a variety of commercial vehicles and their drivers in London and the Home Counties. In return for this challenging, varied position our client provides a generous competitive remuneration package which includes: basic salary, auto-enrolment pension scheme, regular over-time available outside core shift hours, Individual and Company performance bonus schemes. DUTIES AND RESPONSIBLLTIES Day to day duties as per Recovery Technician-Driver Job specification in attending Recovery or Transport jobs utilizing the Apex software but in addition acting as Incident Manager when required, organizing other drivers and subcontractors on scene at major jobs. Work with Operation Manager and Controllers on a day to day basis organising which drivers and vehicles carry out jobs taking into consideration technical competencies as necessary. Assist in identifying training need of drivers and recommending suitable external training to Management team. Delivering internal training to drivers as necessary. Act as point of contact for driver regarding technical queries. Assist with the recruitment, induction and training of new recovery staff and complete assessments. Oversee that equipment checks on vehicles are being carried out and check replacement of missing items is organised. Ensure recovery fleet is kept to our high standards: oversee drivers are washing/ cleaning properly and retrain if necessary. Spot check that recovery equipment is being greased properly and again retrain drivers if necessary. Completing spot checks on Daily Vehicle Walkround checks and again re-training drivers in this area as needed. Organise yard housekeeping – delegate shunting vehicles to drivers etc to keep optimal conditions Customer Service Assist Controllers as necessary with job queries, speaking to customers to gain more technical information as required. Take recovery jobs and put on to the APEX system. Use Webfleet and Locatu tracker software to monitor vehicle locations. Health and Safety Work with Health and Safety Manager and Operations Manager to ensure company has correct Personal Protective Equipment (PPE) and Recovery equipment. Advise on updating company Risk Assessment and Method Statements. Assist in investigating all accidents or near misses. Skills and Ability Able to understand and assist customers as efficiently and effectively as possible, but without compromising vehicle safety. Ability to use initiative and be proactive. Experience 10 years previous experience of working in vehicle recovery. Incident manager experience Knowledge of commercial vehicle maintenance and repairs. Knowledge Strong technical knowledge of vehicle recovery. Basic computer literacy Basic administration skills Personal Attributes Polite Good team player. Self motivated. Flexible to work extra hours or switch roles as needed. Trustworthy

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