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Posted: 84 days ago   Expired

Customer Support Manager

Salary: £35,000

Location: Farnham

Job type: Permanent

Category: Management

CUSTOMER SUPPORT MANAGER*** Looking to make that transition from mechanical or parts engineering into the early stages of management then this could be the opportunity you have been looking for. We have an immediate opening for a commercially minded Customer Support Manager with strong customer facing skills to join our well-established clients. The main focus is to develop and maintain customer relationships and ensure high levels of customer satisfaction is maintained. You could be based in S.E London, Kent, Sussex or Surrey. Salary £30-35K depending on experience + car + performance bonus Key responsibilities for the Customer Support Manager include; Make regular customer visits to develop building relationships Ensure customer accounts and queries are resolved Maximise the opportunity to sell service contracts, parts and attachments Line manage all Workshop Foremen/Engineers, Field Based Engineers Liaise with Service Controllers to deliver outstanding customer service Support with all aspects of depot maintenance, fixtures and fittings Manage Health & Safety ensuring compliance within all depots The ideal Customer Support Manager will need the following; A background in mechanical or parts or construction preferred Present a highly professional image with confident verbal/written communication skills Have excellent customer service skills Be numerate and have confident computer skills Have an adaptable, flexible approach Full UK driving licence essential, car provided

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