Posted: 18 days ago
Expires in: 10 days

Customer Service Level S 2 & 3 Apprenticeship

Salary: Minimum £3.50/hour

Location: Cambridge

Job type: Permanent

Category: Cambridge Apprenticeship

We are currently recruiting for an Apprentice Customer Service Advisor to join one of the most prestigious truck brands in Europe.

The vacancy

Chassis Cab was formed in 1982 by Mr David Ruffles. Started as body repairer in Bury St Edmunds. Appointed as Parts and Service Dealership in late 1980’s by Leyland-DAF. Appointed Leyland-DAF main dealer in Ipswich in 1993. Moved to new purpose built premises in Great Blakenham in October 1998. Massive improvements to Bury St Edmunds facility between 2003 and 2005. Tachograph testing bay installed at Ipswich Site in 2006. Acquired Universal Garage, a DAF Service Dealer since 1975, in Cambridgeshire in 2006. Acquires DAF Trucks franchise for Cambridge from Marshall Motor Group in 2014. The Group currently employs over 145 members of staff between its four locations

Working in a service department, the Apprentice will train in a number of areas including improving customer relations, monitoring and dealing with customer problems.

A keen interest in the automotive industry with good communication skills both verbal and written. The employer is looking for an enthusiastic learner that must be hard working and motivated to learn new skills.

Full training will be provided, no skills required

Training information

Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4-6 weeks as part of a close support network to ensure that Apprentices are both enjoying and succeeding in their course. An Apprentice’s training includes: Industry recognised framework qualification. Functional Skills (ICT, English and Maths) VRQ Level 2 and/or Level 3 Vocational related qualification