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Posted: 20 days ago   Expires in: 29 days

Customer Service Advisor (fixed Term Contract)

Salary: £23,000

Location: Northampton

Job type: Contract

Category: Advisor

Customer Service Advisor - Motor trade-  Northampton  • Main dealer, with market leading basic salaries and OTs • Exceptional working environment and excellent management, training and career development. About Our Client My client is a prestige main dealer based in Northampton looking for a candidate with experience in customer facing duties, ideally within the motor trade but not essential to join them on a fixed term contract- approx 12 months. Job Description Motor industry Service Advisor. The job will entail supplying order numbers, chasing order numbers, booking in vehicles, updating customers, invoicing, tele sales, face to face sales, MOT bookings, initial diagnosis, communicating with the workshop, maximize department profitability, provide customers with a friendly and professional service, discuss their requirements and act accordingly. Overall smooth efficient running of service department. While taking full responsibility for the customers journey while their vehicles are on site. The Successful Applicant • Proven experience of car / commercial vehicle repairs & maintenance, proven experience in customer facing roles, with solid technical knowledge • The ability to work under pressure, actively seek solutions to problems and having the flexibility to undertake a wide range of tasks are all key attributes. • Ability to communicate effectively within your team and manage internal relationship to deliver required information in a timely clear manor. • All works must be accurate and consistent adhering to all processes and procedures. What's on Offer £21,000  (OTE £(phone number removed) Monday - Friday 8:00-18:00 Saturday (1 in 3) 08:30-13:00

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