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Posted: 83 days ago   Expired

Customer Service Administrator

Salary: £22,000

Location: Braintree

Job type: Permanent

Category: Braintree

Customer Service Administrator Braintree, Essex Permanent up to £22k per annum Are you experienced in Customer Service and administration? Are you looking for a new opportunity to further your career? This may be the role for you! What we are looking for: The Customer Service Representative will be working as part of a team to provide high levels of customer service to ensure high satisfaction at all times. Key Responsibilities The successful candidate will deal with customer enquiries in a professional manner to ensure that they understand their requirements Providing customers with information regarding diagnostics, quotations, delays and delivery Following up with them regularly to ensure they are kept up to date all times. Using the in house computer system to manage customer accounts, input order and manage and log invoices. Sending invoices to our customers upon completion of their work in a timelySkills & Background: Previous experience in customer service role Previous experience working within a fast paced and busy environment Strong IT skills and the ability to manage high levels of email communication and experience working within a shared inbox Excellent customer service skills Self-motivated and able to work independently and as part of a teamIf this looks like the role for you - get in touch with us today

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