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Posted: 59 days ago   Expired

Account Executive / Account Manager

Salary: £30,000

Location: Crawley

Job type: Permanent

Category: Management

We connect the aviation community stakeholders and airlines with intelligent data service solutions to enable the connected aviation ecosystem. We are looking to recruit a Customer Account Executive to join our Avionics team on a permanent basis. You will provide process management, analysis and documentation of the business needs based on the desired strategic outcomes of the project across the complete service portfolio in the region. The successful candidate will be a proactive and enthusiastic individual that thrives in a fast passed, process driven environment where meeting deadlines and great attention to detail is paramount. As a key member of the commercial program office team the candidate will be provided with full training on process, products and services to provide them with all the knowledge required to confidently undertake the role with minimal supervision. Key Responsibilities Include: * Key point of contact for customer queries including but not limited to invoicing, service order status and reporting. * Maintain the customer service order database to ensure all relevant orders are captured and * monitored accordingly including but not limited to price changes, new customers * Coordinate & manage the contractual status of new business and current customer * Manage customer billing process and reviews * Coordinate with finance on Invoicing & Purchase orders for customer and supply chain. * Provide data analysis and communications traffic trends to support bids & proposals * Monthly reporting for internal distribution on revenue streams and addressable market * General administrative support to the Program Management Office. Qualifications & Experience Required: * 12 months + Experience in an IT, Communications or Aviation/Airline Business with exposure to Business Analysis and or Project Management. * A proactive and enthusiastic individual that thrives in a fast passed, process driven environment where meeting deadlines and great attention to detail is paramount. * Strong Business acumen coupled with the capability of analysing data. * Strong organisational, communication (written and verbal) and administrative skills. * Strong interpersonal and people matrix management skills. * Degree Qualified (Preferred) Package: * 37.5 Hours * 25 days holiday (Increases with years of service up to 30 days) * Private Medical Insurance * Private Pension Scheme * Income Protection Scheme * Life Assurance * Flexible Benefits including dental insurance, childcare vouchers, cycle to work scheme, give as you earn scheme, Tastecard, discount card, health screening, eye testing In accordance with our 'Baseline Security' requirements, will request from candidates evidence of identity, eligibility to work in the UK, and employment and/or education history for up to three years, in relation to certain roles within the business. These relate to positions where access to export-controlled items, (e.g. Technical data, hardware, software, and services subject to international trade control laws and regulations) and internal IT Systems may apply. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency. We are an equal opportunities Business. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age. Each company within the Planet Equity Group is a “data controller”. This means that we are responsible for deciding how we hold and use personal information about you in line with GDPR guidelines. Full details regarding how we hold your data is available within our Privacy Notice accessible at our website

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