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Posted: 108 days ago   Expired

Control Room Manager - Nights, Tipton

Salary: £35,000

Location: Tipton

Job type: Permanent

Category: Management

Position: Control Room Manager - Nights Location: Tipton Hours: Nights Shifts: Monday to Friday + weekends on a rota / 4 on 4 off Salary £30,000 - £35,000 Control Room Manager opportunity My client, a Vehicle Fleet Maintainer is actively seeking to employ a Control Room Manager to look after the control team and the nightly operations of the business. You will be required to ensure that vehicle breakdowns, defects and incidents are quickly managed and, in the first instance, fully evaluated before the appropriate course of action is applied. Key Accountabilities of the Control Room Manager role Handling inbound and outbound calls to a wide variety of customers. Responsibility of key decisions within the operation on a day to day basis. Updating customers, ensuring we meet our SLA’s. Dealing with staff and customer issues. Staffing issues including sickness and cover. To be successful in this Control Room Manager role you will need to be/have: Previous experience in a similar role within the transport or breakdown industry Excellent communication skills. Professional phone manner. Punctual. Good geographical knowledge. Flexibility is key. To make an application for this Control Room Manager role, please reply to this advert with an up to date copy of your CV or call Lily at Kemp Recruitment on (phone number removed) for further information

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