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Posted: 62 days ago   Expired

Commercial Vehicle Service Advisor

Salary: £30,000

Location: DA2

Job type: Permanent

Category: Advisor

Due to continued success, our client, a Commercial Vehicle main dealer in the DA postcode area of Kent is looking employ an experienced Automotive Service Advisor. You will receive full training and enjoy fantastic career opportunities within the company. This is a key role within the group as you will deal with the existing customer base in order to keep them up to date with MOT's, Services and any other customer service issues. As part of the Aftersales team you will be responsible for: * Being the point of contact for customers requiring servicing or repair to their vehicles. * Managing the flow of information between the workshop, the rest of the business and the customer. * Handling customer enquiries and queries promptly and efficiently. * Qualifying service needs and establishing an understanding and an agreement with the customer of the work to be carried out. * Accurately maintaining the service department loading system in line with workshop capacity. * Managing the handover and administration of loan vehicles. Explaining the work carried out on vehicle ensuring customers full understanding and authorisation. Skills Required: * Competency in numeracy, literacy and IT * Knowledge of Kerridge * Excellent organisational skills, and work well under pressure * Knowledge of the motor trade * Excellent customer service skills Working hours: Monday to Friday 8am to 6pm with a 60-minute break, alternate Saturdays from 8.30am to 12.30pm This is an excellent opportunity for your dedication and commitment to shine with a fantastic and employee orientated Company. In return, our client offers genuine career progression, specific manufacturer training, bonuses and incentives. For further details on this role and other jobs in the motor trade please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy. Working hours are Monday to Friday 8am to 6pm plus 1 in 3 Saturdays 8am to 12.30pm You will have a passion for delivering excellent customer service and be an enthusiastic individual. You should be highly professional and presentable and have the ability to give best advice on my clients’ products and services to their customers. If you would like to hear more about this role, please apply today. For further details on this Service Advisor role and other jobs in the motor trade please submit your CV to Adam Curtis of ACS Automotive Recruitment Consultancy

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