SGB Job Title: Claims Assessor and Systems Specialist  Salary: starting from £38,000 plus an excellent benefits package Location: Milton Keynes – Hybrid working    •    Hybrid working •    Enhanced parental leave •    Eligibility to annual bonus scheme •    Access to a fantastic loan car scheme  •    25 days annual leave plus bank holidays  •    Competitive pension •    4x basic salary life assurance  Why our Services department? A quote from Claire Pattison - Head of Dealer Support “Joining the Services Department at Scania Great Britain provides a unique opportunity for professional growth. By choosing a career with us, you'll immerse yourself in a dynamic setting, participating in innovative initiatives, and being part of a team that values your contributions. The combination of a supportive culture and strategic thinking makes Services at Scania Great Britain an excellent place to advance your career.” In this role you will: •    Manage the cycle of claims through the system, monitoring quality and detail. •    Assess the write up of claims to ensure maximum recovery from factory and 3rd party suppliers. •    Utilise multiple systems to identify improvements relating to claims in progress, becoming the ‘go to’ for systems and processes. •    Communicate with the network to improve the quality of claims and material. •    Bring unique viewpoints and experiences that can contribute to more innovative and creative ways of working. •    Ensure adherence to factory warranty and contract rules. About you: •    Experience using and learning new systems – the ability to work on multiple systems to extract and monitor information. •    Analytical – working with excellent attention to detail, identifying improvement areas and ensuring quality control. •    Strong Stakeholder Management - regular communication with stakeholders both internally and externally, proactively keeping them informed and up to date. •    Team Player – understands the importance of a united team approach, and relishes the opportunity to share, learn and support.  •    Adaptable – enjoys a dynamic environment and is comfortable completing a range of varied tasks. If you’re interested in this role we’d love to hear from you.  Closing date: 25/10/2024 Next steps: 1.    If you like the sound of this position, please apply today. 2.    A member of the Scania Recruitment team will contact you to discuss your application. 3.    If you are successful at that stage, you will be invited to have a conversation with the hiring manager. We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, we’ll be happy to discuss these with you. Working for Scania is not just about the job. It’s about you too, and this is where the company goes the extra mile and provides an industry leading employment package.  We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries. At Scania we invest considerably in colleague development, and you can expect to receive comprehensive training and career progression not only in the UK but throughout our Global organisation. We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute. We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs.  For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds, and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward. We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family-friendly environment for everyone. Scania is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values; CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY and TEAM SPIRIT in all we do