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Posted: 53 days ago   Expires in: 5 days

Business Development Manager - Fiat Chrysler - Thame

Salary: £22,400

Location: OX9

Job type: Permanent

Category: OX9 Management

The purpose of this role is to deliver high quality, effective communications to automotive brands fleet prospects and customers and support their field teams in their day to day roles. The role will require you to develop a sound understanding of the brand's range of product and to embrace and live their brand values. You will work collaboratively with prospects and customers to gain an understanding of their business and company car requirements in a skilful and professional manner using market knowledge to influence decision-makers and promote the brand, and the benefits of a direct relationship. You will be required to identify opportunities for up-sell and/or cross-sell and engage the relevant stakeholders accordingly. This will be through a combination of prospecting and account management. You will need to manage any opportunities through appointments with the field team and beyond as required by developing lasting relationships. Key Responsibilities and Accountabilities * Demonstrate knowledge and passion for the fleet market to support the creation and identification of opportunities to introduce customers to the brand. * Proactively promote the brand's products and the benefits of a direct relationship to decision-makers within the Fleet environment. * To ensure service and productivity levels are achieved to an exceptional standard and in line with CPM’s call quality policy. * To capture data onto the relevant system paying careful attention to detail and within the agreed SLA. * Communicate with a range of internal and external contacts by phone, e-mail, and letter. This will include liaising between parties to ensure that tasks are completed. * To handle all channels of communication including inbound & outbound telephone calls from marketing or other activities and ensure that these requests are accurately logged, and any * actions completed in a timely manner to agreed standards. * Attend briefing sessions & training sessions as required (internally and externally) in line with business requirements. * To ensure all set targets are achieved or exceeded monthly. Knowledge and Experience Required * B2B sales/telephone account management experience is not required, however would be beneficial. * Automotive experience is not required, however, an interest in cars or the industry would benefit the candidate. * Proficient in MS Office applications (Word, Excel), coupled with good typing skills. * Experience of working in a sales focussed/office environment essential. * Excellent verbal and written communication skills. * Excellent administrative skills. * Time management. * Ability to work with targets in a pressured environment. * Good knowledge of database and reporting systems. * Able to prioritise work. * Good interpersonal skills together with a strong customer-focused approach. * Well organised with the ability to work individually and as part of a team. * Ability to solve problems. What we offer: * Working hours: 9:00 am - 17:30 pm, Monday - Friday * Basic salary £20,000 gross per year + quarterly performance bonus £600 * You will work from home temporarily due * to the current COVID-19 situation, so fast internet connection is a must. * Start Date: 1st of July 2020 * Location: Thame, UK About Us: CPM is an international agency specialized in contact centre and digital marketing solutions. We have been rewarded with numerous awards and have a proven track record of increasing sales and brand awareness for our clients. CPM International does not discriminate based on race, creed, colour, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations, or marital status. We look forward to your application

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